FAITH MEETS TECHNOLOGY: NAVIGATING STUDENT SATISFACTION IN INDONESIA’S ISLAMIC HIGHER EDUCATION ONLINE LEARNING

Abstract

As the digital revolution reshapes global education, Islamic Higher Education (IHE) institutions in Indonesia embrace online learning as a new frontier in religious and academic instruction. This study explores the interplay between technology, faith, and education, examining factors shaping student satisfaction in this unique digital landscape. Drawing on Albert Bandura's social cognitive theory, we investigate how psychosocial elements of the virtual learning environment influence student satisfaction and perceived learning outcomes. Our research, involving 3,270 undergraduate students from four Indonesian IHEs, integrates Islamic values into traditional online learning environment assessments. Using Structural Equation Modeling (SEM-PLS), we unveil a complex web of factors influencing student satisfaction, with Islamic values emerging as the dominant force. Key findings reveal that teacher support is crucial in affecting satisfaction, fostering Islamic values, and enhancing metacognitive skills. The study also highlights the significance of adaptive content, laboratory availability, student interaction, and perceived ease of use. This research proposes a comprehensive model explaining 72.8% of the variance in student satisfaction, offering valuable insights for IHE stakeholders and paving the way for future research on faith, technology, and education in diverse cultural contexts.