Kurniawan D, Tialonawarmi F, Nifita AT. THE EFFECT OF SERVICE QUALITY APPLICATION BASED OF CAPSULE TRANS BUS JAMBI CITY ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE. JBSMR [Internet]. 2020Dec.31 [cited 2025Jan.31];4(1):66-71. Available from: https://mail.online-journal.unja.ac.id/jbsmr/article/view/10845